Tag Archives: boiler repair

npower Partners With Vokèra To Offer Ten Year Boiler Warranty

npower, one of Britain’s leading energy suppliers, has signed an exclusive deal with Vokèra boilers, to offer customers a ten year warranty on all of its boilers products.

The partnership will mean that npower is the first energy supplier to offer a ten year warranty, which is more than twice the standard warranty offered on most new boilers. Products covered under the offer include domestic gas boilers and the warranty includes replacement parts and free reparation services. Customers can take advantage of the offer through npower’s hometeam, which installs, services and repairs boilers.

Joan Coe, npower marketing manager, said: “We are delighted to be partnering with an industry leader like Vokèra to offer a ten year warranty on all new boilers installed by npower. The average lifespan of a boiler is around 10-12 years,* so this is a significant offer that will benefit thousands of homeowners by protecting their new boiler through most of its working life.

“As one of the most expensive items in the home, the partnership will offer anyone choosing Vokèra boilers through npower added reassurance and peace of mind when it comes to keeping their homes warm and their showers hot.”

Steve Cipriano, managing director, from Vokèra boilers, added: “There are three elements to this partnership that bring great value to the customer; one, the customer gets a superb quality product, two, it is expertly installed by npower, one of the UK’s leading boiler installers, and three, it is backed by npower’s exclusive ten year warranty, providing customers with complete peace of mind.”

Via EPR Network
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npower Announces Cashback Towards Winter Gas Bill With All Boiler Installations

npower hometeam has launched a new winter cashback scheme, which will see customers installing a new boiler receive a one off cash payment towards their winter gas bill.

The npower winter gas cashback deal means that any homeowners installing a new A-rated boiler through the company will receive £349 cashback, the equivalent value of the average winter gas bill from December to February*. What’s more, by having a new A-rated boiler installed, homeowners could save an additional £225 in energy costs.**

Richard Cotton, head of sales for npower hometeam, commented: “As the weather gets colder and homeowners turn their heating back on, many people with boilers over ten years old may find their systems are increasingly inefficient and are more likely to break down, which is the last thing you need during the winter months.

“By installing a new A-rated energy efficient boiler, they’ll not only get added peace of mind, but could also save hundreds of pounds in heating bills. At npower, we realise that having a new boiler installed is a big investment, which is why we’ve launched our winter gas cash back deal.”

npower’s winter cashback offer is available to any homeowner installing a new A-rated boiler with npower hometeam until the end of the year.

For customers who want to protect their gas boiler, npower also has a pioneering new boiler care service called npower hometeam 50. It offers boiler care including an annual boiler service usually worth £74 and repairs.

Via EPR Network
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npower Announces The Big Turn On

npower has revealed that Tuesday 14 September is officially the day of The Big Turn On; when the majority of Brits awaken their heating from its summer slumber.

Statistics from npower hometeam, which installs, services and repairs boilers, show that Tuesday 14 September is the day when boilers across the country will whir back into action.

It’s easy to forget about boilers during the Great British Summer in all its varied and inconsistent glory, but as Brits make the move and flick that switch, npower hometeam reveals that it experienced a significant increase in calls regarding broken boilers in 2008 and 2009 and is expecting a similar rise this September 14th.

Richard Cotton, head of sales for npower hometeam, commented: “The unpredictability of British weather often leaves us tempted to reach for the heating in the first few weeks of September. But many homeowners don’t consider that their heating system has been dormant for some time after a hard winter’s work that lasted well into the start of the year.

“Having your boiler annually serviced should play an essential part in every household’s preparations for the colder months. It’s vital to make sure your boiler is in good working order and fix any problems early in the season, before the weather take a turn for the worst and you are relying on your heating system on a daily basis.”

npower hometeam is also keen to stress the importance of having boilers attended to by a qualified engineer after discovering the worrying trend of homeowners attempting to fix broken boilers themselves. While this may seem like the easiest solution, particularly if the weather takes a sudden turn for the worse, there can be financial and health and safety implications to DIY boiler maintenance.

Richard continued: “Attempts to service or repair a boiler should only be carried out by a qualified engineer as doing so yourself could lead to further damage and even carbon monoxide leaks. Homeowners looking to save money should steer away from DIY boiler maintenance and instead take advantage of our annual boiler care service, hometeam 50, which offers a guaranteed 50% No Call Out Cash Back after 12 months.

power, and the renewables sector in general.”

Via EPR Network
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