Category Archives: Services

npower Helps 10,000 SMEs Commit To Save Energy

10,000 UK SMEs have had a helping hand to reduce their overheads and become more competitive, thanks to the support of energy supplier, npower.

npower has welcomed its 10,000th customer to its Smart Start scheme, a toolkit and advice service which helps SMEs save on their energy bills quickly, through easy to implement energy efficiency measures. These include turning equipment off and managing heating and ventilation systems, which can save up to 10% off their energy bills.

Patrick Harvey, npower’s head of customer loyalty, said: “Helping 10,000 UK SMEs to save energy is a significant milestone for them and us. The Carbon Trust believes that businesses could save 10% on their energy bills through easy energy efficiency measures: if each of these 10,000 SMEs saved 10% on their annual energy bill, up to £5 million* could have been saved already. This is testament to the impact that simple measures, such as those included in the SmartStart help and advice can have. The ethos behind SmartStart is to help businesses realise the savings they can make by providing the right advice and support. It’s great to see so many SMEs are taking energy efficiency seriously, and realising the rewards that can be achieved through such measures.

“We know from the findings of npower’s latest Business Energy Index (nBEI) that 53% of small businesses do not have any methods in place to manage energy efficiency. I suspect this is because many do not have the resources themselves to research and implement energy efficiency measures, so with toolkits such as SmartStart this is taken care of and cost savings are easily achievable.”

npower’s SmartStart service includes a free energy monitor to help SMEs keep a close eye on how much energy they are consuming, so they can see where they can make savings. In addition, SMEs have access to expert advice via a dedicated helpline (0845 070 4019) enabling them to identify the simple measures which will make a big difference.

More information on how npower can help SMEs reduce emissions and cut costs can be found at www.npower.com/Business/SmartStart.

Via EPR Network
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npower Releases Latest Energy Market Update

npower has launched its latest energy market update, as part of its ongoing drive to help businesses and energy professionals to better understand the UK power market so that they can more effectively manage their price and volume risks.

Delivered from npower’s award winning Optimisation Desk by expert Magali Hodgson, npower’s fortnightly energy market update report details how even though the microeconomic outlook in the Eurozone remains uncertain leaving Brent volatile, the forecast of above average temperatures and high UK storage levels are giving a healthy outlook to the prompt market.

Magali Hodgson commented: “Forecast of above average temperature for the next couple of weeks and the UK’s gas and power system coping comfortably with the start of the winter, have removed some of the risk premium from the balance of the winter prices, giving a bearish sentiment to the prompt for the moment. It is also interesting to note that summer 2012 and Winter 2013 are now back to levels seen before the Japanese disaster indicating that there is maybe some upside to come as buyers come into the market.

“The question is when will the predicted cold temperature come, and will it be as cold as last winter’s?”

The npower energy market updates are filmed on a fortnightly basis by independent news agency, Energy Live News. They are delivered from npower’s Optimisation Desk, which is a unique service that provides businesses using flexible purchase energy contracts with access to information on the UK wholesale energy market and up to date advice on an individual basis.

More information and the updates can be found at www.npower.com/Large-Business/Energy-news/Market-update/index.htm. Those who would like to suggest a market update topic of interest or to discuss its content can contact Magali Hodgson at npower by emailing business@npower.com.

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npower Urges Public To Act Quickly For Solar Savings

The 24th – 28th October sees the return of Energy Saving Week, and this year’s focus is on the different technologies and techniques that Brits can employ to help reduce their energy bills.

With each day of the week playing host to a different theme, Tuesday 26th October will be dedicated to Microgeneration, or renewable energy technologies; a topic that npower, the UK’s leading utility provider of solar technology, knows a lot about.

With speculation rife that the Feed-in-Tariffs (FITS) associated with solar power may be reduced as of April 2012, npower is urging any homeowners thinking about going green to act quickly in order to take advantage of the best possible rates.

Environmentally friendly and cost efficient solar PV (photovoltaic) panels are available from £7,350. What’s more, customers who sign up for the system are eligible to reap the rewards of FITs, which essentially pay homeowners for the energy they produce.

Launched in the UK on 1 April 2010, FITs offer homeowners who have had solar PV panels installed, using products and installers accredited under the Microgeneration Certification Scheme (MCS), 25 years payment for all the clean electricity they produce. This is regardless of whether they use it or export it back to the grid.

Homeowners are paid 43.3p for every unit of electricity they generate, but can also be paid 3.1p for any electricity they don’t use if they choose to sell it back to the grid. Combine this with the savings made on electricity bills, and the average annual FITs income, and savings could be around £1,100 a year for an average 2.7kWp system.*

Helen Booker, solar expert for npower, commented: “Solar PV uses energy from the sun to create electricity to run appliances and lighting in the home. This form of solar technology requires only daylight to operate, so it will still work even on a typically cloudy day in the UK.

“This increasingly popular option uses renewable energy, resulting in zero carbon emissions or other greenhouse gases. Solar PV users could find themselves dramatically reducing their carbon footprint and saving up to almost 22 tonnes of carbon dioxide over a 30 year period.

“If the government goes ahead with the reduction of the FITs rates as planned, it would mean that those taking up the scheme in April 2012 will not receive as much money for their energy as those who signed up prior to the changes, so it really is important to start thinking about installing solar technology sooner rather than later.

“To mark Energy Saving Week, we are encouraging the nation to think about the amount of energy that they use, and urge them to consider greener alternatives such as solar PV.”

npower has a dedicated team working with homeowners to plan, fund and install solar panels and then buy back the energy they generate.

Solar PV can be installed on any home with a roof, wall or free ground area that faces within 90 degrees south, providing that it is not overshadowed by trees or surrounding buildings as shade will decrease how effective the panels are and therefore the energy generated.

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Charles Hendry Joins Swindon School For npower Climate Cops Fun

Charles Hendry, Minister for Energy at the Department of Energy and Climate Change, Volker Beckers CEO RWE npower and Peter Terium RWE Group CEO joined pupils in Swindon for a Climate Cops Academy.

A group of 60 year 5 and 6 students from Tregoze Primary School years took part in npower’s environmental educational programme Climate Cops.

The Minister joined the students who were shown some simple ways to save energy in an exciting and engaging way. The interactive day included generating electricity with body movement, working with miniature examples of renewable energy sources and using thermal imaging cameras to see the effects of insulation.

Watching and participating in the activities, Charles Hendry commented: “This is a fantastic initiative, which will help young people learn more about where we get our energy from and what that means for the planet.

“I have been impressed by the enthusiasm of the children here today. I am sure that they will take what they have learned away with them and make a big difference to their school and homes.”

Volker Beckers, CEO of RWE npower said: “We are proud of our Climate Cops programme and believe it’s essential to get young people involved and inspired about energy efficiency. Energy is the lifeblood of our society, and a greater understanding of this brings with it respect for generations to come.”

Over 5,000 children have already taken part in Climate Cops Academies in 2011 and the programme has reached 43,000 students since it began in November 2007.

The Climate Cops programme visits schools across the UK in a bid to help them become greener. Working with local councils, npower provides schools with free energy audits and recommendations to help them to reduce their carbon footprint.

Via EPR Network
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npower Business Energy Customers Say Energy Red Tape Must Be Scrapped Or Simplified

npower has found that businesses are concerned that current UK energy regulations will not raise the investment needed to ensure the country’s low carbon future, and are calling on the government to either simplify or scrap some existing legislation to ensure targets can be met.

These are the findings of a consultation by npower among business energy users, which found that one in three (32%) do not believe that legislation such as the Carbon Reduction Commitment Energy Efficiency Scheme (CRC), Climate Change Levy (CCL) and Climate Change Agreements (CCAs), the Renewables Obligation and Feed In Tariffs will help ensure the £200bn investment needed for the UK’s energy infrastructure is achieved.

The results of npower’s consultation, which is still ongoing, will be fed back to government as part of its Red Tape Challenge initiative. The government consultation on the energy sector formally opens on the 25th of November.

Against a backdrop of political debate on how to best regulate the energy industry,npower asked businesses which energy legislation they would keep, which they would like to see simplified, and those they would like to see scrapped completely.

The CRC, perhaps unsurprisingly, received most attention, with over two thirds of businesses (69%) wanting to see the scheme simplified and more than half of business (57%) believing it should be scrapped. Over a third (38%) would like to see it merged with existing regulation.

There was also a call to scrap the Renewables Obligation among some businesses (41%), with nearly half (47%) calling for it to be simplified. Opinion was split on CCL and CCAs, with 29% wanting to see them scrapped, and 32% believing they should stay.

Wayne Mitchell, interim industrial and commercial markets director at npower, commented: “Energy policy ultimately drives British business. But, as the Government recognises through its Red Tape Challenge initiative, there is a mammoth amount of legislative cost burden on British businesses. Groups such as the CBI have been very vocal about how this legislation is not only stifling domestic growth, but also making the UK less competitive on an international scale.

“At the moment the energy market is neither fully regulated, nor fully liberalised and that this ‘in-between’ situation is leaving businesses and investors in a ‘limbo’ unable to make an informed decision. That is why we again urge the business community to make sure their voices are heard. This is a unique opportunity on an unprecedented scale to have a say on energy legislation – and our own consultation reveals a mixed bag of views so far.

“We are committed to ensuring the voice of business is heard, and there is still time to have your say at www.npower.com/redtape.”

Via EPR Network
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Npower Competition Winner And Friends Train With England Stars Alastair Cook And Matt Prior

npower has announced the winner of its cricket competition that was launched this summer during the Test Series. The contest offered cricket fans the chance to train with members of the English national team.

Robin Little, from Chesterton in Cambridge, was chosen at random from thousands of entries across this summer’s npower Test Series against Sri Lanka and India. Robin visited Lord’s cricket ground in London to train with England cricket stars Alastair Cook and Matt Prior, with former England spinner John Emburey leading the session. Robin headed to the capital with his group of friends who are all local to the Chesterton area. The training session was followed by a lunch, Q&A session and a chance to get some personal photographs and autographs of the day. Adding to that, npower also threw in a free tour of Lord’s and hawk-eye analysis of the session.

The group of mates enjoyed a night’s accommodation in a central London hotel and£500 spending money for a night on the town.

Robin said: “I am absolutely delighted to win this npower competition. I’m a huge cricket fan and it will be amazing to train with England’s best at such an iconic location. To get personal training with 16 of my friends is an amazing opportunity, I never realised prizes like this existed.”

Alastair Cook said: “Robin and his friends were a great group to train with and have a clear love for the game. They were a pleasure to spend time with and hopefully they learnt a few tricks of the trade at the home of cricket.”

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Npower Wins Best In Sector For Its Call Centres In The North East And Around The UK

Npower has announced success for its North East contact centre workers when the energy company’s call centre was named one of the top 50 in the UK.

Awarded top spot in the prestigious ‘best in sector’ class for utilities and the silver medal position in the ‘large contact centre’ category, overall npower was awarded 21st spot in the league of 50.

Julie Jaglowski, customer services director at npower, said: “This is a really proud moment for everyone who works in our contact centres. It’s external recognition of what we already know: that we are dedicated and passionate about helping our customers and making sure that they experience a first class service.

“It’s testament to the hard work that everyone puts in. This year we’ve worked really hard on continuing to improve our service and keeping our focus as we strive for a five-star service. This reward shows that it’s paying off.

“Everyone in our team should feel very proud of this award. Whether it’s battling through harsh winters or re-training on our new Atlas systems – our teams have remained committed to serving our customers with outstanding commitment. Well done to everyone – it’s a great achievement”.

The award culminated in three months of mystery shopping carried out by independent researchers, measuring npower against a range of criteria including: knowledge; personalisation; professionalism and timeliness.

The calls reflected all types of enquires at various times of the day – including customer account queries and those wanting to know more about the products and services.

Collecting the award on behalf of npower, Chris Rainsforth, quality manager said: “I was really honoured to collect the award on behalf of everyone who has worked so hard over the last 12 months.

“I shall be bringing the award back very carefully this afternoon – and promise not to leave it on the train.”

Kevin McCullough, npower’s chief operating officer, added: “This is superb news – and well deserved. As part of my Undercover Boss filming just a few weeks’ ago, I experienced first-hand just how challenging working in a contact centre can be, so I am full of admiration for the great work that the teams have achieved.

“Customer Service remains a priority and this award has given us the recognition of the great customer experience we’re striving to achieve. Well done to everyone involved”.

Via EPR Network
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Npower To Offer Free Carbon Monoxide Alarms To Mark Gas Safety Week

npower is offering a free carbon monoxide alarm worth £25 to anyone who purchase hometeam 50 boiler and central heating care to mark Gas Safety week (12-18 September).

Emily Stagg from npower hometeam 50, commented: “As people begin to use their central heating systems this autumn, the chance of a carbon monoxide leak increases significantly.

“Checking appliances regularly for damage and having your boiler professionally serviced by a Gas Safe Engineer just once a year could also significantly reduce the risk of leaks by detecting problems early. September is the ideal time to do this, as you usually aren’t yet relying on your heating daily. It’s also a good time to consider boiler care, so you’re covered should anything go wrong during the winter.

“That’s why we’re offering double the peace of mind with our carbon monoxide alarms for everyone that signs up to hometeam 50 during this week.”

Carbon monoxide alarms from npower hometeam come pre-fitted with batteries so no installation or mains power is required. The kite-marked alarms, which are fully approved by all European standards, come with a six year guarantee and an automatic sensor adjustment with a continuous self-test function to ensure complete accuracy. The CO alarm should be positioned in the same room as the gas appliance or boiler and replaced after six years.

npower hometeam 50 is available for boiler and central heating care and offers customers 50 per cent of their annual fee back if they haven’t called out npower’s hometeam during their 12 month contract. The cost of hometeam 50 also includes a gas safety inspection and annual boiler service usually worth £75.57. 24 hour emergency helpline and 12 month guarantee for repairs.

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Npower Employee Attempts To Reclaim The Recumbent Cup

Rob Webb did not take losing the Recumbent Cup, a couple of years ago, lying down. He got back on his bike, determined to reclaim it following completion of his latest ride, the world’s longest and oldest long-distance cycle race, the Paris – Brest – Paris.

The intranet manager at npower’s offices in Worcester, Rob (48) started his training back in January, with the intention of reclaiming his old record. The Recumbent Cup is awarded by Audax UK (AUK) to the rider of a recumbent bike who gains the most points during a season.

Long-distance rides are called Audax rides, from the Latin word for ‘audacious’. Audax UK organises and validates rides and is affiliated to the governing body, the ACP (Audax Club Parisienne) in France. The shortest Audax ride is 200km (125 miles) for which two points are awarded (one point per 100km/62 miles cycled). Standard ride distances are 200km, 300km (185 miles), 400km (250 miles) and 600km (360 miles).

The Paris – Brest – Paris challenge, which pre-dates the Tour de France, involved more than 5,000 cyclists and covered 1,200km. Rob added another 1,000 km riding from Worcester to Paris and back. Riders have to complete the race within 90 hours. Rob took part in the PBP in 1999, completing it in 85 hours and again in 2003, when he knocked ten hours off his time.

However, it was well worth the pain and effort, as he explained: “The ride itself was very hard – even by PBP standards; weather conditions went from blazingly hot (you should see my suntan), to epic thunderstorms of biblical proportions, and really dense fog climbing the Roc Trévézal, the highest point in Brittany.

“The support of the local people was amazing. Thousands of people along the route cheered the riders on all day and all night, with many offering free food and drink and the essential top-ups for empty water bottles. On all long-distance and ultra-distance rides there are times when you are at a physical or mental low point and a cheery “bon courage” shouted as you pass a family, at the side of the road, in the middle of the night really helps lift the spirits.”

Rob’s vehicle of choice is a Bacchetta Giro 20, which he has spent both time and money modifying and upgrading, so that both he and the bike were prepared for this year’s challenge.

He has now reached 94 points (5828 miles), beating the current Recumbent Cup holder by twelve points. When Rob last held the title he had 72 points, meaning he will have added a further 1,364 miles to his cycling total this season. But the title is not yet in the bag; Rob will have to wait until the end of the season to see whether he has beaten his rivals to the title.

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MP Visits Local Pensioner Helped By npower Warmth Scheme

Chi Onwurah, MP for Newcastle Central, has visited a local pensioner to see first-hand the difference made by npower’s Health Through Warmth scheme.

Seventy-eight-year-old Don Grant and his wife Anne were left without heating when their boiler broke down recently. Don has chronic obstructive pulmonary disease (COPD) and Anne, his wife, has limited mobility due to a recent operation on her spine. When their 20+ year-old boiler started to leak they were left without heating and found the cold made their health conditions much worse.

Unsure where to turn to for help, Don spoke to a local Warm Zone benefit advisor, who referred the couple to npower Heath Through Warmth in Newcastle. The scheme aims to help residents whose health is made worse by cold and damp living conditions, and they don’t have adequate heating and insulation in their homes.

Realising the urgency of the couple’s circumstances, the local Health Through Warmth co-ordinator immediately arranged for a new boiler installation. Don had served in the armed forces, so SSAFA Forces Help was able to contribute towards the cost of the work and the remaining balance was paid by the unique npower Health through Warmth Crisis Fund.

Chi Onwurah MP was joined by Elaine Midwinter, npower Health Through Warmth scheme manager; Julie Jaglowski, customer services director, for npower; Jill Delf, operations manager at Newcastle Warm Zone cic and Bronwen Banner, benefits advisor at Newcastle Warm Zone cic.

Chi Onwurah MP commented: “npower Health through Warmth is a fantastic scheme that demonstrates how successful partnership working can be in helping local residents here in Newcastle. Since the scheme launched it has done an invaluable job supporting vulnerable members of our community and I’d urge anyone who has a cold or damp related illness to get in touch with the local Health Through Warmth co-ordinator to see if they are eligible for help.”

Don explained: “We couldn’t be more thankful for how npower Health through Warmth has helped us. The work was done very quickly and efficiently, meaning we were soon warm and comfortable in our home once again.”

Newcastle is one of 15 areas across England and Wales in which npower’s Health through Warmth scheme operates. Managed locally by Newcastle Warm Zone cic in partnership with Newcastle City Council and Newcastle and North Tyneside Community Health, more than 18,400 residents have been referred to the scheme since it began in 2003. The scheme also launched in North Tyneside in October 2010, and has received over 3,700 referrals to date.

Each npower Health through Warmth referral is assessed on an individual basis and funding can be accessed from a variety of sources, including the unique npower Health through Warmth Crisis Fund, government grants and charitable funds.

Elaine Midwinter, npower Health through Warmth scheme manager, added: “Like Mr and Mrs Grant, there are many residents in Newcastle whose health is made worse by cold and damp living conditions.

“npower’s Health Through Warmth scheme operates all year round, so even though the summer months are here, we would encourage people to get in touch to find out if they could be eligible to receive help from the scheme.”

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npower ‘What’s Your Goal’ Gives Teens Start In Football Industry

Npower’s ‘What’s Your Goal’ series, broadcast on Sky Sports, has given six UK teenagers their start in the football industry. The programme follows the journeys of six ambitious youngsters as they get to grips with working alonsgide the brightest and best behind the scenes in the football industry.

Aizaz Hussain from Surrey kickstarted a career in the football industry with John Sibley as a sports photographer on national TV. Aizaz beat hundreds of eager young people to win the one-of-a-kind work experience placement. He can be seen being mentored by Action Images veteran John Sibley and completing a challenge set by him.

Renaee Oduro from Brixton was mentored by Sky Sports’ Billy McGinty as a TV producer on national TV and can be seen completing a challenge set by McGinty on the show.

Grace Copley from Leicestershiore was mentored by Lynn Walker, the business manager for Ipswich Town FC, shadowing her for the day as she ‘meets and greets’ important commerical partners. Grace was even given the responsibility of presenting competion winners with their prize in front of a stadium full of fans on the pitch at half time.

Louie Waldock from London can be seen being mentored by Sasa Ihringova, one of the most senior female referees in the npower Football League, and completing a challenge set by her. As part of his mentoring session, Louie was given a one-to-one training session with Sasa before helping her to referee a real youth team game. The camers then followed Louie as he and his mentor arrive at Old Trafford to watch a play-off final where they are given access to the match officals’ briefing, something that has never been allowed before.

Luke Harris, a dedicated QPR fan from Kent, was mentored by the team’s manager, Neil Warnock, as he steered the team into the premiership at Loftus Road. Luke was also given access to the QPR training ground where he was invited to lunch with Neil and took the opportunity to grill him on what it’s like to be a ‘Marmite manager’.

Ollie Marden, also from Kent, spent time with Sky Sports’ David Jones. As part of his mentoring session, Ollie travelled to Portsmouth where he spent the day in an outside broadcast studio at Fratton Park, learning how to research facts and stats under the guidance of David before the game took place as well as writing and presenting his very own piece to camera.

The npower What’s Your Goal initiative was launched earlier this year to showcase the vast and varied careers found in Britain’s national sport and to encourage young people to start thinking about what their dream job would be.

Clare McDougall, npower’s head of education and community, said: “‘What’s Your Goal’ offered young people fantastic once-in-a-lifetime experiences that allowed them to get stuck in with the professionals and learn the ropes first hand, so we weren’t surprised by the overwhelming response we got from parents and their children across the UK.

“The TV show will help to spread npower’s What’s Your Goal message even further and we look forward to seeing npower’s What’s Your Goal winners as they make their TV debuts on screen, showing the world how ambitious and talented our teenagers are and hopefully encouraging others to start thinking about what their goal is.”

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Aggreko to Power Up and Cool Down Brazil’s Biggest Music Festival

Aggreko, the world leader in the provision of temporary power and temperature control services, has been awarded the contract to provide power and cooling services to Rock in Rio, one of the largest live music festivals in the world. The contract is with the event’s organizers, Dream Factory for the Rock in Rio site, Parque Olímpico Cidade do Rock, or the Olympic Park City of Rock, in Tijuca, south of Rio.

Aggreko will supply 11.5 MW of power – equivalent to the requirement of 11,000 households – which will support broadcasting facilities, sound and lighting. Aggreko will also design and install a 700-tonne cooling package, complete with temporary ducting, for the VIP, catering and press areas.

In 2010, Aggreko supplied power for the foundation stone ceremony which marked the start of work at Parque Olímpico Cidade do Rock, and so, 2011 will mark the second year that Aggreko has worked at the official venue where this year’s edition of Rock in Rio will be held.

“The success of a major event is directly related to the hiring of reliable suppliers,” commented Diogenes Paoli Neto, Managing Director, Aggreko South America. “An event of the caliber of Rock in Rio would be impossible without the guarantee of reliable power. Aggreko is proud to have been asked to contribute our expertise and our generator rentalservices to ensure that the festival is a success, both in Brazil and for viewers around the world.” he said.

Over the past 26 years, Rock in Rio has been a leading fixture on the international musical calendar. This year it takes place over eleven days, including over two long weekends (23rd – 25th September and 30th September – 2nd October) and it will be broadcast to 80 countries, with more than 600,000 people expected to attend.

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Aggreko Again Expands in Western Canada

Aggreko, the global leader in rental power, temperature control and oil-free compressed air solutions, is continuing its expansion in Canada with the opening of a larger service center in Fort McMurray, Alberta. Aggreko first established itself in Fort McMurray in 2009, and is now doubling the size of its local operations. The new 7,000 sq ft facility will host an expanded fleet of rental generators, a larger maintenance yard to better service equipment, and a growing staff of technicians, sales and service personnel.

“Aggreko has served the oil sands industry in Western Canada for more than 10 years and we are excited to root ourselves deeper in the Fort McMurray community,” said Dennis Haller, Vice President, Aggreko Canada. “Our oil and gas, refining and upgrading, and construction customers need partners with a local presence and the capability to provide superior, highly responsive service. We’re proud to expand our service center to meet their growing temporary equipment needs.”

Aggreko will supply the area with all the company’s major rental product lines, including:

• Power generators from 30 kW to 1,500 kW
• New natural gas generators, 65 kW and 1,300 kW
• Temperature-control equipment – chillers, cooling towers, air conditioners and electric heaters
• Oil-free air compressors, both diesel and electric
• Refinery-grade heat exchangers

In addition to expanding its personnel and generator rental fleet, Aggreko will provide customers with remote monitoring capabilities to improve their ability to troubleshoot any operational issue and optimize operating efficiency. The new depot will also provide engineering support from Aggreko Process Services (APS): an experienced process engineering team within Aggreko that helps customers improve their processes and operations to enhance bottom-line performance and address environmental concerns. Unique to the rental industry, the APS team can design and install projects at extremely short notice – and while customers await capital expenditure approval or the delivery of equipment.

“We see great value in being part of the Fort McMurray community and employing local people,” said Sue McGregor, Canada Sales Manager, Aggreko North America. “The increased demand for our services is led by the development in the oil sands, and we continue to explore ways to assist with more local expertise, new technology for remote construction sites, and innovative solutions to reduce emissions and maintenance downtime.”

Aggreko operates additional service centers in Edmonton, Fort St. John, Toronto, Montreal, Ottawa and Sarnia.

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npower Football League Professionals Work Alongside Teens For ‘What’s Your Goal?’ Competition

Earlier in the year, npower offered every budding Alex Ferguson, potential Howard Webb and future Jeff Stelling a chance to bring their dreams to life with the ‘What’s Your Goal?’ competition.

From the high-pressure role of a football manager to the split-second timing of a pitch-side photographer, this was an opportunity for children yearning for a job in sports media to get first-hand experience of the industry.

The prizes took youngsters to the QPR training ground, inside the Sky Sports studios and even within touching distance of the players in the npower Championship Play-Off final at Wembley Stadium.

Among the professionals offering their advice were Queens Park Rangers manager, Neil Warnock and Sky Sports presenter, Dave Jones.

In this three-part series, the children demonstrate the desire and passion needed to cut it in one of the nation’s biggest industries.

And for those youngsters aiming for a similar career, heed the advice of 12-year-old Oliver Marden who, having won the chance to experience being a sports presenter, said: “You should try for everything and grasp every opportunity you can.”

npower is bringing back its What’s Your Goal initiative bigger and better than ever before for 2012. Any young people interested in getting involved should keep an eye out for updates on the npower What’s Your Goal website: www.npower.com/whatsyourgoal.

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npower Teams Up With Sky Sports To Launch Ad-Funded TV Show

npower’s new three part ad-funded TV series, ‘What’s Your Goal’, is set to launch on Sky Sports on Thursday 25th August – the culmination of npower’s successful 2011 campaign of the same name.

The series captures the moments that six children from around the UK discover they are handpicked as winners of the npower What’s Your Goal competition, to be mentored by some of the brightest and best in the football industry.

Viewers will follow the journeys of the young winners as they work side-by-side with their mentors, getting their hands dirty and mucking in with the professionals before being set a challenge relating to the day-to-day workings of the role.

Npower’s ‘What’s Your Goal’ is a football-based initiative launched as part of npower’s title sponsorship of the npower Football League. It was designed to inspire young people aged 12-16 to think about their future careers by showcasing the different roles available behind the scenes of football clubs up and down the UK.

Sky currently holds the broadcasting rights for the npower Football League and teamed up with npower, commissioning production company North One to capture the action. The shows are voiced by Sky presenter Ben Shepherd, who also features in the final episode which airs in September.

Along with Sky Sports presenter Dave Jones and long time Sky Sports TV producer Billy McGinty, the ‘What’s Your Goal’ winners also spend time with Ipswich Town’s business manager, an Action Images sports photographer and one of the npower Football League’s most senior female referees, Sasa Ihringova.

QPR’s manager, Neil Warnock also features in the series to mentor a young QPR fan who joins him and his team amidst talk of possible point deductions by the FA, when the future of QPR’s promotion into the Premier League looked uncertain.

Clare McDougall, npower’s head of education and community, said: “What’s Your Goal offered young people fantastic one-in-a-lifetime experiences that allowed them to get stuck in with the professionals and learn the ropes first hand, so we weren’t surprised by the overwhelming response we got from parents and their children across the UK.

“As not everyone could win the mentoring days, we worked with schools and parents to offer lesson plans and content that was designed to educate youngsters about the endless possibilities in the football industry, inspiring them to think about their future careers by looking at what they enjoy and thinking about potential opportunities.

“The TV show will help to spread npower’s What’s Your Goal message even further and we look forward to seeing npower’s ‘What’s Your Goal’ winners as they make their TV debuts on screen, showing the world how ambitious and talented our teenagers are and hopefully encouraging others to start thinking about what their goal is.”

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Npower Reports Over Half Of UK’s SMEs Failing To Realise Energy Cost Savings

Npower has revealed new research that shows over half of small to medium sized businesses (SMEs) have no measures in place to monitor energy efficiency, despite many of them seeking ways to manage the bottom line in tough economic conditions.

The findings from the latest npower Business Energy Index (nBEI) show that 53% of the 4.8 million* SMEs in the UK have no methods in place to manage business energy efficiency, and nearly one in five (18%) didn’t know if they had reduced their energy consumption over the past 12 months.

This is despite figures from the report showing that where energy efficiency is being measured, 50% of SMEs reported savings of up to 10%, showing there is huge scope to make significant business savings, while also reducing carbon emissions.

Statistics from the Carbon Trust also highlight the potential for SMEs to reduce emissions further. The Trust found that SMEs have a potential energy saving opportunity of up to 20%, compared to 8% for large businesses.

Patrick Harvey, head of customer loyalty at npower, said: “This year’s npower Business Energy Index found that for SMEs, the greatest driver for increasing energy efficiency is cost, rather than the environment. This is why it is surprising that so many are still not measuring the positive impact that implementing energy efficiency measures can have on their business.

“The results of the research show the huge untapped potential for SMEs to both reduce emissions and increase savings.”

However, encouragingly, overall the nBEI found that the importance SMEs place on energy management and efficiency is at its highest level since 2005. When asked to rate the significance of energy management to their business out of 10, SMEs gave an average score of 6.7, which is up from just over 5 when the Index began.

Coupled with this, many reported to be proactively measuring their energy usage and recognising the payback of low-cost, quick-win measures such as turning equipment off, which was ranked as the most popular action over the past six months. This was followed by regularly monitoring consumption and reducing heat loss.

Patrick Harvey continued: “It is really encouraging that energy efficiency is working its way up the business agenda but there’s still a long way to go.

“More businesses need to realise that through simple to implement and low or no cost measures, they can lower their bills by around 10%. In today’s tough operating environment this is a saving that SMEs can’t afford to over overlook. This is why we’ve developed SmartStart – a toolkit and advice service which helps SMEs get energy saving measures up and running and gets them saving on their bills quickly. Smaller businesses don’t have to rely on their landlords or have a big team in place to identify and implement energy saving measures.”

For more information on how npower can support SMEs reduce emissions and cut costs please visit www.npower.com/Business/SmartStart.

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npower and Robbie Savage Team Up to Break Record

npower has announced that, as part of its Club 72 initiative, former football player, Robbie Savage, will attempt to set the World Record for the most football league shirts worn at once.

Savage brought his playing career to an end last season but to celebrate the start of 2011/12 season, the Welshman has teamed up with the npower Club 72 initiative to wear a football shirt from every single football league club, and in doing so setting the record for most amount of npower football league shirts worn at one time.

In a league career spanning seventeen years, there’s not many team strips that Savage hasn’t encoutered before but with newly promoted AFC Wimbledon and Crawley Town both joining the league for the first time, there will be at least two shirts he won’t have seen before.

As well as donning the colours once again of some of his previous clubs such as Derby County and Leicester City, Savage will also model some real blasts from the past with Football League Shirts some fans would be pleased to forget..

On the record attempt, Savage said: “It seems quite an easy challenge at first glance but having seen photos of similar attempts I’m actually a little worried now.

“Throughout my playing career I was fortunate enough to weigh exactly the same in my final season at Derby as when I first started out with Crewe Alexandra – I certainly don’t think there is any room to be carrying any extra pounds for this challenge.

“The t-shirts’ collective weight will obviously put my shoulders and back under a lot of pressure and heat stroke is also something else to consider.

“Naturally I’m hugely proud of my playing career and this is a great way to end it. If I break the record, I expect that makes me the only player in the world to wear every single npower Football League team strip.”

The record attempt is to celebrate the launch of npower’s Club 72 initiative which will be an interactive platform for football supporters to chart their own performance throughout the season.

Launching to coincide with the start of the 2011/12 season, Club 72 will offer fans the chance to document their own performance in terms of attending football league games at npowerclub72.com. The site will allow fans to record the Football League stadiums they’ve been to and show how far they’ll go to follow the beautiful game. For every stadium visited, you’ll be awarded a virtual badge as well as bonus points for being a “lucky charm” (seeing three victories in a row) and reaching certain milestones such as “all Championship grounds visited”.

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npower Partners With Vokèra To Offer Ten Year Boiler Warranty

npower, one of Britain’s leading energy suppliers, has signed an exclusive deal with Vokèra boilers, to offer customers a ten year warranty on all of its boilers products.

The partnership will mean that npower is the first energy supplier to offer a ten year warranty, which is more than twice the standard warranty offered on most new boilers. Products covered under the offer include domestic gas boilers and the warranty includes replacement parts and free reparation services. Customers can take advantage of the offer through npower’s hometeam, which installs, services and repairs boilers.

Joan Coe, npower marketing manager, said: “We are delighted to be partnering with an industry leader like Vokèra to offer a ten year warranty on all new boilers installed by npower. The average lifespan of a boiler is around 10-12 years,* so this is a significant offer that will benefit thousands of homeowners by protecting their new boiler through most of its working life.

“As one of the most expensive items in the home, the partnership will offer anyone choosing Vokèra boilers through npower added reassurance and peace of mind when it comes to keeping their homes warm and their showers hot.”

Steve Cipriano, managing director, from Vokèra boilers, added: “There are three elements to this partnership that bring great value to the customer; one, the customer gets a superb quality product, two, it is expertly installed by npower, one of the UK’s leading boiler installers, and three, it is backed by npower’s exclusive ten year warranty, providing customers with complete peace of mind.”

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npower Reports Businesses Call For Government Help To Keep The Nation’s Lights On

npower has reported that energy risk – particularly in terms of security of supply and supply costs – has been identified as the top risk major business energy users are facing, above legislation, security and health & safety. Added to this, many believe it is the government’s responsibility to help reduce instability through funding for self generation projects and demand management tools to bridge the supply gap and keep the nation’s lights on.

These were some of the key findings of the npower Business Energy Index (nBEI), an annual report tracking business opinion on energy use, energy risk and carbon emissions.

According to the report, when asked what was of most concern in relation to energy within their business, supply costs came top with a risk ranking of 6.6 out of 10, followed by security of supply with a ranking of 6.1.

However, despite an energy risk being identified as a top concern, one in six major business energy users still do not have a policy in place to manage it – although 91% do have one in place for health & safety, a more ‘traditional’ business risk.

David Cockshott, director of industrial and commercial markets at npower commented: “It is worrying that while businesses have identified that risks associated with energy – from security of supply to cost – pose a real threat to their immediate and future operations, many have admitted to not having a strategy in place to manage it. While many businesses have embraced the benefits of energy management and energy efficiency, when it comes to solutions to manage risk, there is less of a focus from organisations.

“This could be because they don’t believe the two main areas of concern – cost and supply – are something within their control. However, there are ways businesses can mitigate their risk, including investing in self generation or demand management technology.”

Despite their concerns over energy risk, nearly two thirds (62%) say that investing in self generation and demand management technology is not a business priority. While 51% cite lack of finance as a barrier, and 38% say they simply do not have the resource to manage the project.

When asked who should finance investment in self generation, 61% of businesses of all sizes felt that the government should be responsible – only 18% believe it should be self funded. While the government’s proposed ‘Green Deal’ should go some way to assisting SMEs, it would not provide the same help for larger energy consumers.

David Cockshott continued: “While this year’s nBEI shows that more easy-to-implement energy efficiency measures and improvements are happening across businesses of all sizes. When it comes to large scale self generation projects or demand management initiatives, there is still some resistance.

“What is clear however, is that businesses believe that investment in these areas should come from government. While the government is keen to support smaller companies through initiatives such as the Green Deal, the report shows that larger businesses believe the government should also look at ways to help them. For instance, to mitigate risk and reduce instability through incentivising self generation and demand management tools.”

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Aggreko Increases Annual, Demand-Based Spending By £30m

Aggreko, the mobile generator company set to supply power for London’s 2012 Olympics, has pledged an additional £30 million in spend this year, based on strong demands for equipment in its international division. It will be the second time the company has increased its demand-based spending in 2011, following a £70 million increase in April.

Five years ago, the company’s international power projects accounted for 29 per cent of profits; by 2010, that figure had risen to 44 per cent.

The Glasgow-based company confirms that international demand grew by 22 per cent in the first half of this year alone, while local business saw an underlying increase of 17 per cent. The firm said that, based on strong revenues, it now expects underlying profits to be a little better than the 20 per cent prediction it made in April. However, the group also foresees some of the profit growth to be offset by the weak dollar on earnings.

Aggreko, which was one of the first companies to supply Japan with temporary power equipment following the tsunami earlier this year, has become the FTSE 100’s best performing stock of the past five years.

Aggreko employs more than 5,000 staff in 148 locations worldwide, and rents generators to provide temporary power and cooling systems for events. The company has provided power for the football World Cup in South Africa and the Vancouver Winter Olympics, and will provide about 220 megawatts of power for the London 2010 Olympics in a £37m contract.

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