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npower Employee Organises Fundraising Music Extravaganza

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npower employee Lee Judge is organising Judgestock 2012, an annual, one day musical extravaganza that will feature students from the George Salter Academy Saturday School and out-of-hours performing arts playing with professional bands and musicians at The Public in West Bromwich on July 7.

Rus Smith, Extended Schools Manager, has around 200 youngsters taking part in music and performing arts activities every Saturday and is hoping that around 150 of them will be helping make the annual fund raising music festival, in tribute to local man, Simon Turton, who lost his battle with brain cancer last year, when he was just 36 years old.

Lee Judge is hoping around 2,000 visitors will come to this year’s event, helping raise more than £10,000 for Macmillan Cancer Support. In 2011 the Collections Specialist, at npower’s offices in Kingswinford, dedicated the day to his best mate, Simon; the two friends had grown up together in West Bromwich.

Lee said: “When Rus approached me I thought it was a brilliant idea. Already we have nearly 30 bands lined up for the day from metal through soul to tribute bands; giving talented local youngsters a chance to play in a proper music event with professional bands would give them valuable experience for their future. Linking with the school is going to add a new dimension to the charity fundraiser.”

Rus is delighted with the work experience opportunity, saying: “The students are excited at the thought of being able to showcase their talents to a wider-than-usual audience. We hope to have three or four dance acts and a similar number of music acts plus two drama groups as entertainers on the day and there will be students helping with programme design and shadowing the organisers to gain experience of how a professional event is staged.”

The Public has donated its venue for free and Lee’s employer, npower, has said it will match funds up to £1,000. There will activities for kids during the afternoon including Punch and Judy, a bouncy castle and face painting. Fifteen market stalls have already signed up for visitors looking for a little retail therapy.

Tickets can be purchased directly from the Public box office with under-12s admitted free. Students of George Salter can get their tickets direct from Mr Smith.

Via EPR Network
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npower’s Hull Call Centre Gets Set To Go The Extra Mile For Sport Relief

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npower’s Bridge House call centre in Hull is proud to announce its support for Sport Relief 2012. On Friday 23 March, Sport Relief hits the airwaves with a fantastic night of TV and, as the selected regional call centre for the night, 145 members of npower staff will be volunteering to receive donation calls.

npower is dedicating 70 phone lines to taking calls, with staff from all over the business coming in to lend a hand, including npower’s Managing Director of Customer Markets, Giuseppe Di Vita. As well as receiving donations, the team will also be fundraising on the night with various activities taking place. All money raised on site will be added to the £5,000 donation already pledged by npower to Sport Relief.

Kevin McCullough, npower’s Chief Operating Officer, commented: “I’m really proud of our people at Bridge House who are giving up their own time to support this great cause. We have over 140 volunteers, which is a great result and really demonstrates the commitment of our people to supporting important charities like this. Sport Relief brings the entire nation together to get active, raise cash and change lives. Well done to everyone involved.”

Joel Chapman, Executive Relations Manager at npower’s Bridge House office, said:
“It’s been a busy few weeks preparing for the big night on Friday, from making sure the phone lines are all ready, to arranging refreshments to keep our volunteers going. It’s been a great example of how well our people come together to support such worthy causes, and I’m really proud to be involved.”

In 2010 over 90 call centres, staffed by a phenomenal 6340 charitable volunteers, supported the Sport Relief campaign, helping to raise a mind blowing £44 million. This year, Sport Relief is warming up for another huge night of fundraising with the help of the incredible team from npower’s Bridge House office.

As one of the UK’s biggest fundraising events, Sport Relief brings the entire nation together to get active, raise cash and change lives. All the money raised by the public helps people living unimaginably tough lives, both at home in the UK and across the world’s poorest countries. From the Friday of fundraising fun right through to the Sport Relief Mile on Sunday 25 March it promises to be a brilliant weekend. For more information or to find and enter your nearest mile go to sportrelief.com.

Via EPR Network
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npower Introduces New Boiler And Central Heating Care Product

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npower is introducing a new boiler and central heating care product.

The new product is one of the most competitive on the market and includes comprehensive cover for a gas boiler, controls and radiators, as well as an annual boiler service and unlimited calls outs with no call out charge. Labour, repairs and parts are included and are guaranteed for 12 months, whilst customers will have 24/7 access to a dedicated boiler care team at npower’s call centre who they can contact for free. npower will also replace boilers less than seven years old if they are beyond economical repair.

The product is available for any new boiler care customer, even if they do not use npower as their energy supplier.

Emily Stagg from npower, commented: “Research shows that 51% of homeowners would feel annoyed at the expense of a boiler breakdown, so investing in boiler care can offer worthwhile peace of mind should anything go wrong.*

“At npower, we’re always looking to improve our customer offering and this competitive product offers good value for homeowners looking to protect their boiler and central heating all year round. As part of the service, we’re able to offer a comprehensive 30-point boiler service and safety check with one of our Gas Safe registered engineers, which means we will ensure if your system is working properly and then be there for you all year round.

“Now is the perfect time to sign-up as it makes sense to get your system checked after the winter to make sure it’s working properly and hasn’t been put under too much strain over the colder months.”

For more details about npower’s boiler and central heating care, interested parties can call 0800 2944 989 or visit www.npower.com/boilercare.

Via EPR Network
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npower Reveal Only One in Five Young Brits Can Tie a Knot and Half Can’t Climb Trees

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npower has today unveiled research, showing that modern day youngsters are disconnected from the great outdoors, with many unable to build a camp fire (78%), put up a tent (79%) or even tie their shoe laces (45%). When asked if they cared about the environment, more than a third (37%) said no and, incredibly, half of those (52%) said that it’s because “in the future we’ll be able to live in space”.

The figures show that while young people are able to search for clips on YouTube (37%) they’d struggle to search for the local post office by reading a map (81%), and while they may be able to work a DVD player (67%), a huge 87% said they wouldn’t know how to repair a bicycle puncture.

The research indicates that today’s youths have lost their sense of adventure and lack skills which older generations take for granted. Nine out of ten youngsters (91%) are unable to recognise different types of butterfly and 43% cannot remember seeing the stars in the last month.

The lack of interest in the great outdoors is a worry for many parents, with more than seven in ten (77%) saying their child spends too much time watching TV or playing video games.

Survival expert and founder of Woodlore, Ray Mears, comments: “The latest figures are really shocking and I can’t believe our young people are so ill-equipped when it comes to practical skills.

“When I was growing up, I was told ‘You don’t need equipment, you need knowledge to survive in the wild’ and this is something that I truly believe. Simple skills like putting up a tent can teach you important lessons that can’t be learnt without doing them yourself. You learn how to work in a team and communicate with your peers; how to work under pressure and use logic and, most importantly, how to look after yourself and know your strengths.”

In response to these startling figures, npower will today announce the start of Climate Cops SOS, an educational programme which looks for Britain’s greenest young people by working with schools across the country. Working with survival expert Ray Mears, npower hopes to inject passion for the great outdoors back into the hearts of the nation’s youths. To enter the competition, they will have to devise and implement a group activity which celebrates adventure and encourages their fellow peers to go outside and enjoy the great outdoors. 100 winning students will be treated with a trip to the Lake District where they will have a survival master class with Ray himself.

To enter npower’s Climate Cops SOS, children must be aged 11 to 13. Entries should come through their school and they will need to show that they have devised and implemented a group activity, which celebrates adventure and encourages their peers to go outside and enjoy the great outdoors.

For more information visit www.npower.com/climatecopssos

Via EPR Network
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npower Enthuse day comes to Didcot

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npower recently visited students from St Birinus School, Didcot, sparking their interest in engineering by taking part in a npower Enthuse day.

Four volunteers from Didcot power stations joined 230, Year 9 students at the Enthuse day. The programme is designed to inspire and engage students aged 12-14 years old in science, technology, engineering and mathematics through a range of interactive activities which help them think about the impact science and engineering has on their daily lives.

The students were encouraged to think of ways to improve an existing electricity generation idea and product, or to design a completely new concept. They also took part in a series of hands-on activities, helping them to develop their engineering and science related skills and discussed the problem of how the country can meet and reduce the UK’s future demand for energy.

Enthuse, which is part of the npower’s Brighter Futures Programme, aims to inspire young people from their first day at school to their first day at work. This is achieved by helping them to develop their skills and knowledge to make their own choices and empowering them to achieve their vision of a ‘brighter future’ for themselves and for the environment.

Jim Haggan, Didcot A Power Station Manager, said: “I think Enthuse days are very important. It’s our opportunity to give young people an insight into the energy industry and highlight opportunities available. I hope we have inspired some of the students to really consider this industry as a career option for the future.”

Head teacher, Mr Alwyn Richards from St Birinus School, Didcot added: “The variety of activities gave the students an excellent insight into the diversity and challenges which might face an engineer. It was wonderful to see how students of all abilities were engaged in the activities offered. The staff and students would like to thank the people from Enthuse and npower for their enthusiasm and hard work.”

Since the start of the Enthuse programme in 2007, the educational experience has reached out to over 7,100 students across the UK.

To find out more about npower’s education programme and free resources for schools and community groups, visit www.npower.com/education.

Via EPR Network
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RWE npower retains the CommunityMark

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RWE npower has recently retained the prestigious CommunityMark from Business in the Community (BITC) for a further three years.

RWE npower first received the CommunityMark in 2008 and was the first utility business to do so. The award is endorsed by both the Government and the voluntary sector. It is a national standard and the only one of its kind in the UK, which aims to recognise and highlight the positive impact that business can have in the community, through long term commitment and investment.

The rigorous testing process meant that Business in the Community interviewed employees for their opinions about RWE npower’s community programme and their involvement. Community partners including National Energy Action, Macmillan Cancer Support, Community Service Volunteers, Football League Trust and the National Trust were also surveyed.

For over 50 years RWE npower has worked with local communities. During this time, the company has built sustainable relationships which have been recognised through the CommunityMark award. These include:
-£52m was accessed by its Health through Warmth scheme for vulnerable people since 2000.
– In 2010 14% of RWE npower employees took part in volunteering.
– 9,000 students experienced one of the company’s power station guided tours.
– RWE npower worked with over 26,000 youngsters to raise awareness of climate changeand 22 schools received No Power Hour sessions.
– Macmillan Cancer Support has been RWE npower’s charity partner since 2004. The partnership is valued in excess of £4 million.

Dame Julia Cleverdon, Chair of RWE npower Corporate Responsibility Committee added:
“This is fantastic recognition for everyone at RWE npower. I have visited several sites recently and heard from employees about the inspirational work they are doing in local communities. There’s a great spirit of wanting to get ‘stuck in’ and make a positive impact. Achieving the CommunityMark is a great accolade for RWE npower.”

Stephen Howard, Chief Executive of Business in the Community said: “During a considerably tough year these organisations have proved that continuing to listen, engage and respond to the needs of their communities reinforces the fact that excellence in community investment not only has a positive and valuable impact on society, but translates to real business benefits.

“Many have made a long term commitment to the areas they operate in. They work collaboratively and fostered strong reciprocal partnerships to help improve the knowledge and skills in their local communities to ensure that there are people to support the local economy and business.”

The Independent Approvals Panel was impressed by RWE npower’s continued leadership of the community investment agenda and their commitment to making a long-term sustainable difference to their business and communities.

Via EPR Network
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npower Enthuse Day At Fawley Power Station Sparks Interest In Engineering

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Students from Hardley School and Sixth Form in Holbury, Southampton sparked their interest in engineering taking part in an npower Enthuse day.

Five engineers from Fawley Power Station joined 115, Year 9 students at the Enthuse day. The programme is designed to inspire and engage students aged 12-14 years old in science, technology, engineering and mathematics in a range of interactive activities designed to help them think about the impact science and engineering has on their daily lives.

The students were encouraged to think of ways to improve an existing electricity generation idea and product, or to design a completely new concept. They also took part in a series of hands-on activities, helping them to develop their engineering and science related skills and discussed the problem of how the country can meet and reduce the UK’s future demand for energy.

Enthuse, which is part of the npower’s Brighter Futures Programme, aims to inspire young people from their first day at school to their first day at work. This is achieved by helping them to develop their skills and knowledge to make their own choices and empowering them to achieve their vision of a ‘brighter future’ for themselves and for the environment.

Nick Stockdale, Fawley Power Station Manager said: “I think Enthuse days are very important – it’s our opportunity to give young people an insight into the energy industry and highlight opportunities available. I hope we have inspired some of today’s students to really consider this industry as a career option for the future.”

Thomas Ward, a pupil at Hardley School and Sixth Form said: “I really enjoyed all the activities, especially making catapults. I learnt a lot about which careers are involved with science and engineering. This day has really made me think about my future and different career opportunities.”

Head teacher Andy Dyer from Hardley School and Sixth Form added: “The variety of activities gave the students an excellent insight into the diversity and challenges which might face an engineer. It was wonderful to see how students of all abilities were engaged in the activities offered. The staff and students would like to thank the people from Enthuse and npower for their enthusiasm and hard work.”

Since the start of the Enthuse programme in 2007, the educational experience has reached out to over 7,100 students across the UK.

To find out more about npower’s education programme and free resources for schools and community groups, visit www.npower.com/education.

Via EPR Network
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npower Urges Homeowners To Prepare For Cold Temperatures

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npower, the UK based energy supplier, has revealed that it received an 80 per cent increase in call outs to homes with broken boilers last year and as a result, is urging homeowners to properly prepare themselves in preparation for the cold winter months ahead.

With the Met Office predicting cold snaps, it looks as though winter could finally be on its way and if last year’s temperatures are anything to go by, npower has predicted that some Brits could soon be experiencing problems with their heating systems in the run-up to the festive season.

Last year, npower, which services and repairs boilers, saw call outs to broken boilers increase by 80 per cent in December alone as a direct result of the fiercely cold weather. With the possibility of this year’s temperatures plunging well into minus figures, they are urging homeowners to prepare themselves. .

Chris Thewlis, operations manager for npower, says: “Many homeowners don’t give a second thought to their boiler until the cold weather kicks in. Having your boiler serviced beforehand could detect any small problem that might lead to a major disruption to your heating during a particularly chilly period. Dealing with a potential problem before it escalates could save you time and money.”

The cold weather in Britain often has homeowners calling in to their energy supplier and asking for a gas boiler service or repair. Though people with newer boilers may have repair costs covered by their warranties, many homeowners with older boilers face steep repair bills when their boiler breaks down. As a result, npower has urged people to service their boilers before the cold weather hits to avoid potentially expensive repair costs.

Chris also urged homeowners to make sure they have the right amount of loft insulation, which can be a key tool in heating a home. Loft insulation can also be a significant energy saver, saving homeowners money on energy bills as well as helping to keep them warm.

The recommended amount of loft insulation is 270mm, but government figures released by the Department of Energy and Climate Change earlier this year suggested that more than half of homes in the UK aren’t insulated properly.

Via EPR Network
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RWE npower Renewables Receives Green Light For Clean Energy

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RWE npower renewables, one of the leading UK wind energy companies, has been granted planning permission to build a twelve-turbine wind farm located between the villages of Bozeat, Harrold and Lavendon.

Nun Wood Wind Farm was the subject of a thorough and rigorous public inquiry, held before a Government appointed Planning Inspector. The public inquiry, which concluded in October 2011, was open to all local residents and businesses.

Matt Pinfield, Regional Manager for Eastern England at RWE npower renewables said: “We are delighted with the Planning Inspector’s consent for Nun Wood Wind Farm. It is a superb location for a wind farm – well designed and appropriately sited and will generate enough energy to meet the annual average needs of thousands of homes each year. The Nun Wood Wind Farm will make a substantial contribution to clean energy supply and the reduction in emissions of greenhouse gasses.”

In his written report the Planning Inspector stated: “The degree of harm in landscape and visual amenity is limited. In my judgement the harm is outweighed by the urgent need for renewable energy as promoted in national and regional policies and the wider environmental and economic benefits that it would bring over a 25 year period.”

As well as Nun Wood Wind Farm generating enough electricity to meet the annual average needs of between approximately 13,700 and 15,6001 homes each year, the local community could receive a windfall of at least £540,000 over the lifetime of the wind farm.

This funding would provide a valuable long term source of income for the local community. It is flexible funding that can address what is really important to communities and has the potential to fund large and small projects as well as capital and revenue activities. The annual funding of £1,000 per megawatt (MW) per year would become available when the wind farm is operational and local people can be involved in deciding how it is distributed.

Matt Pinfield added: “We have consulted with the local community during the planning and development of this wind farm and as a responsible developer we will continue to work with the community throughout the next stages of the project as the wind farm is constructed. We will be providing detailed construction and traffic management plans to Milton Keynes Council, Bedford Borough Council and the Borough Council of Wellingborough which will also be available for public consultation.”

Construction of the wind farm presents opportunities for local economic benefit and employment. Whilst current legislation and competitive tender process for each part of the works is followed, it is normal to expect that local suppliers and contractors with appropriate skills will be well placed to tender for contracts.

Via EPR Network
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npower Launches Insulation Scheme To Get Homes Warm This Winter

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npower, a leading energy supplier, has launched a scheme to help homeowners warm up their home and reduce energy wastage. Savvy DIY experts will be able to buy loft insulation for just £1 a roll from npower’s partner Build Center, meaning the average three bedroom semi-detached home can be insulated for just £19.

The scheme, open to everyone regardless of whether they are an npower energy customer or not, also offers free delivery to help ease the process. Furthermore, npower has also developed a video to help novices complete the DIY loft insulation job step by step.

The scheme forms part of npower’s Government obligations to help homeowners cut the amount of energy that is wasted in the UK each year. The Energy Saving Trust anticipates that homes could save as much as £175 a year on their heating bills and around 720 kilograms of carbon dioxide a year, just by installing the recommended 270mm depth of loft insulation.

Bob Jackson, energy efficiency and policy manager for the energy supplier, commented on the scheme: “As an energy company, npower takes its commitment to the environment and to consumers extremely seriously. Rising wholesale fuel costs mean that many people find themselves struggling to pay their utility bills. The £1 a roll offer will help more people to make massive reductions, and savings in their bills and benefits from a warmer home during the long, cold winter months.

“We also know that not everyone is able to install their own loft insulation. That’s why we also offer professional loft insulation meaning that everyone can benefit from the heat savings.”

For more information and to buy insulation at £1 a roll while stocks last, customers can visit www.npower.com/diyinsulation call 0845 270 8250 or visit their local Build Centre.

Via EPR Network
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npower Contracted To Work On New Oxford Brookes Student Accommodation

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Leading energy supplier, npower, has been appointed to complete the mechanical and electrical installations for two new accommodation blocks at Oxford Brookes University.

Consisting of 318 bedrooms, the new residences will be home to some of the 18,000 students currently enrolled at Oxford Brookes, which is one of the highest-rated modern universities in the UK. The new accommodation is part of wider redevelopment project to provide high-quality living and learning facilities to students.

The new residences will contain modern building systems for safety and security, as well as technology to aid energy efficiency and maintain optimum living conditions. Using specifications from Oxford Brookes’ M&E consultants, Couch Perry & Wilkes, npower has been tasked with designing, building and installing all the mechanical and electrical systems, including heating, lighting, power, water, data, plumbing, sanitary, fire and security systems and access control.

Work began on site in August, with 18 members of the npower team delivering the work. The project is scheduled for completion in March 2012.

As a new building, maximising energy efficiency and keeping energy costs down will be key to the project and so npower will begin by installing a CHP plant within the Energy Centre in the building. This on-site self generation technology will help to meet industry-wide green credentials while also reducing energy usage by providing usable heat as a by-product of electricity generation.

Other innovative energy-saving technology to be implemented includes passive infrared (PIR) radiators, which are motion-activated and so can be automatically switched on and off when a room is occupied or vacated. The accommodation blocks will also be home to a ‘green roof’ made of grass and small plants. These roofs can provide both thermal and sound insulation, and also have an extended lifespan compared to traditional roofs due to the vegetation absorbing water and protecting the waterproofing membranes below.

David Molde, senior contracts manager at npower, commented: “After completing a successful refurbishment project at Aston University in 2010, npower has the necessary expertise and experience to deliver the mechanical and electrical installations for the project here at Oxford Brookes. Fundamental to the development is improved access, security, safety, and facilities for the students so working with the University and its consultants allows us to work with the end users’ needs front of mind.”

The 318 bedrooms across the two accommodation blocks are en-suite, with students able to choose between studio apartments or cluster flats with communal kitchens. The new accommodation blocks will be home to students from July 2012.

For more information, please visit www.npower.com/corporate.

Via EPR Network
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npower Helps 10,000 SMEs Commit To Save Energy

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10,000 UK SMEs have had a helping hand to reduce their overheads and become more competitive, thanks to the support of energy supplier, npower.

npower has welcomed its 10,000th customer to its Smart Start scheme, a toolkit and advice service which helps SMEs save on their energy bills quickly, through easy to implement energy efficiency measures. These include turning equipment off and managing heating and ventilation systems, which can save up to 10% off their energy bills.

Patrick Harvey, npower’s head of customer loyalty, said: “Helping 10,000 UK SMEs to save energy is a significant milestone for them and us. The Carbon Trust believes that businesses could save 10% on their energy bills through easy energy efficiency measures: if each of these 10,000 SMEs saved 10% on their annual energy bill, up to £5 million* could have been saved already. This is testament to the impact that simple measures, such as those included in the SmartStart help and advice can have. The ethos behind SmartStart is to help businesses realise the savings they can make by providing the right advice and support. It’s great to see so many SMEs are taking energy efficiency seriously, and realising the rewards that can be achieved through such measures.

“We know from the findings of npower’s latest Business Energy Index (nBEI) that 53% of small businesses do not have any methods in place to manage energy efficiency. I suspect this is because many do not have the resources themselves to research and implement energy efficiency measures, so with toolkits such as SmartStart this is taken care of and cost savings are easily achievable.”

npower’s SmartStart service includes a free energy monitor to help SMEs keep a close eye on how much energy they are consuming, so they can see where they can make savings. In addition, SMEs have access to expert advice via a dedicated helpline (0845 070 4019) enabling them to identify the simple measures which will make a big difference.

More information on how npower can help SMEs reduce emissions and cut costs can be found at www.npower.com/Business/SmartStart.

Via EPR Network
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npower Releases Latest Energy Market Update

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npower has launched its latest energy market update, as part of its ongoing drive to help businesses and energy professionals to better understand the UK power market so that they can more effectively manage their price and volume risks.

Delivered from npower’s award winning Optimisation Desk by expert Magali Hodgson, npower’s fortnightly energy market update report details how even though the microeconomic outlook in the Eurozone remains uncertain leaving Brent volatile, the forecast of above average temperatures and high UK storage levels are giving a healthy outlook to the prompt market.

Magali Hodgson commented: “Forecast of above average temperature for the next couple of weeks and the UK’s gas and power system coping comfortably with the start of the winter, have removed some of the risk premium from the balance of the winter prices, giving a bearish sentiment to the prompt for the moment. It is also interesting to note that summer 2012 and Winter 2013 are now back to levels seen before the Japanese disaster indicating that there is maybe some upside to come as buyers come into the market.

“The question is when will the predicted cold temperature come, and will it be as cold as last winter’s?”

The npower energy market updates are filmed on a fortnightly basis by independent news agency, Energy Live News. They are delivered from npower’s Optimisation Desk, which is a unique service that provides businesses using flexible purchase energy contracts with access to information on the UK wholesale energy market and up to date advice on an individual basis.

More information and the updates can be found at www.npower.com/Large-Business/Energy-news/Market-update/index.htm. Those who would like to suggest a market update topic of interest or to discuss its content can contact Magali Hodgson at npower by emailing business@npower.com.

Via EPR Network
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npower Urges Public To Act Quickly For Solar Savings

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The 24th – 28th October sees the return of Energy Saving Week, and this year’s focus is on the different technologies and techniques that Brits can employ to help reduce their energy bills.

With each day of the week playing host to a different theme, Tuesday 26th October will be dedicated to Microgeneration, or renewable energy technologies; a topic that npower, the UK’s leading utility provider of solar technology, knows a lot about.

With speculation rife that the Feed-in-Tariffs (FITS) associated with solar power may be reduced as of April 2012, npower is urging any homeowners thinking about going green to act quickly in order to take advantage of the best possible rates.

Environmentally friendly and cost efficient solar PV (photovoltaic) panels are available from £7,350. What’s more, customers who sign up for the system are eligible to reap the rewards of FITs, which essentially pay homeowners for the energy they produce.

Launched in the UK on 1 April 2010, FITs offer homeowners who have had solar PV panels installed, using products and installers accredited under the Microgeneration Certification Scheme (MCS), 25 years payment for all the clean electricity they produce. This is regardless of whether they use it or export it back to the grid.

Homeowners are paid 43.3p for every unit of electricity they generate, but can also be paid 3.1p for any electricity they don’t use if they choose to sell it back to the grid. Combine this with the savings made on electricity bills, and the average annual FITs income, and savings could be around £1,100 a year for an average 2.7kWp system.*

Helen Booker, solar expert for npower, commented: “Solar PV uses energy from the sun to create electricity to run appliances and lighting in the home. This form of solar technology requires only daylight to operate, so it will still work even on a typically cloudy day in the UK.

“This increasingly popular option uses renewable energy, resulting in zero carbon emissions or other greenhouse gases. Solar PV users could find themselves dramatically reducing their carbon footprint and saving up to almost 22 tonnes of carbon dioxide over a 30 year period.

“If the government goes ahead with the reduction of the FITs rates as planned, it would mean that those taking up the scheme in April 2012 will not receive as much money for their energy as those who signed up prior to the changes, so it really is important to start thinking about installing solar technology sooner rather than later.

“To mark Energy Saving Week, we are encouraging the nation to think about the amount of energy that they use, and urge them to consider greener alternatives such as solar PV.”

npower has a dedicated team working with homeowners to plan, fund and install solar panels and then buy back the energy they generate.

Solar PV can be installed on any home with a roof, wall or free ground area that faces within 90 degrees south, providing that it is not overshadowed by trees or surrounding buildings as shade will decrease how effective the panels are and therefore the energy generated.

Via EPR Network
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Charles Hendry Joins Swindon School For npower Climate Cops Fun

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Charles Hendry, Minister for Energy at the Department of Energy and Climate Change, Volker Beckers CEO RWE npower and Peter Terium RWE Group CEO joined pupils in Swindon for a Climate Cops Academy.

A group of 60 year 5 and 6 students from Tregoze Primary School years took part in npower’s environmental educational programme Climate Cops.

The Minister joined the students who were shown some simple ways to save energy in an exciting and engaging way. The interactive day included generating electricity with body movement, working with miniature examples of renewable energy sources and using thermal imaging cameras to see the effects of insulation.

Watching and participating in the activities, Charles Hendry commented: “This is a fantastic initiative, which will help young people learn more about where we get our energy from and what that means for the planet.

“I have been impressed by the enthusiasm of the children here today. I am sure that they will take what they have learned away with them and make a big difference to their school and homes.”

Volker Beckers, CEO of RWE npower said: “We are proud of our Climate Cops programme and believe it’s essential to get young people involved and inspired about energy efficiency. Energy is the lifeblood of our society, and a greater understanding of this brings with it respect for generations to come.”

Over 5,000 children have already taken part in Climate Cops Academies in 2011 and the programme has reached 43,000 students since it began in November 2007.

The Climate Cops programme visits schools across the UK in a bid to help them become greener. Working with local councils, npower provides schools with free energy audits and recommendations to help them to reduce their carbon footprint.

Via EPR Network
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npower Business Energy Customers Say Energy Red Tape Must Be Scrapped Or Simplified

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npower has found that businesses are concerned that current UK energy regulations will not raise the investment needed to ensure the country’s low carbon future, and are calling on the government to either simplify or scrap some existing legislation to ensure targets can be met.

These are the findings of a consultation by npower among business energy users, which found that one in three (32%) do not believe that legislation such as the Carbon Reduction Commitment Energy Efficiency Scheme (CRC), Climate Change Levy (CCL) and Climate Change Agreements (CCAs), the Renewables Obligation and Feed In Tariffs will help ensure the £200bn investment needed for the UK’s energy infrastructure is achieved.

The results of npower’s consultation, which is still ongoing, will be fed back to government as part of its Red Tape Challenge initiative. The government consultation on the energy sector formally opens on the 25th of November.

Against a backdrop of political debate on how to best regulate the energy industry,npower asked businesses which energy legislation they would keep, which they would like to see simplified, and those they would like to see scrapped completely.

The CRC, perhaps unsurprisingly, received most attention, with over two thirds of businesses (69%) wanting to see the scheme simplified and more than half of business (57%) believing it should be scrapped. Over a third (38%) would like to see it merged with existing regulation.

There was also a call to scrap the Renewables Obligation among some businesses (41%), with nearly half (47%) calling for it to be simplified. Opinion was split on CCL and CCAs, with 29% wanting to see them scrapped, and 32% believing they should stay.

Wayne Mitchell, interim industrial and commercial markets director at npower, commented: “Energy policy ultimately drives British business. But, as the Government recognises through its Red Tape Challenge initiative, there is a mammoth amount of legislative cost burden on British businesses. Groups such as the CBI have been very vocal about how this legislation is not only stifling domestic growth, but also making the UK less competitive on an international scale.

“At the moment the energy market is neither fully regulated, nor fully liberalised and that this ‘in-between’ situation is leaving businesses and investors in a ‘limbo’ unable to make an informed decision. That is why we again urge the business community to make sure their voices are heard. This is a unique opportunity on an unprecedented scale to have a say on energy legislation – and our own consultation reveals a mixed bag of views so far.

“We are committed to ensuring the voice of business is heard, and there is still time to have your say at www.npower.com/redtape.”

Via EPR Network
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Npower Competition Winner And Friends Train With England Stars Alastair Cook And Matt Prior

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npower has announced the winner of its cricket competition that was launched this summer during the Test Series. The contest offered cricket fans the chance to train with members of the English national team.

Robin Little, from Chesterton in Cambridge, was chosen at random from thousands of entries across this summer’s npower Test Series against Sri Lanka and India. Robin visited Lord’s cricket ground in London to train with England cricket stars Alastair Cook and Matt Prior, with former England spinner John Emburey leading the session. Robin headed to the capital with his group of friends who are all local to the Chesterton area. The training session was followed by a lunch, Q&A session and a chance to get some personal photographs and autographs of the day. Adding to that, npower also threw in a free tour of Lord’s and hawk-eye analysis of the session.

The group of mates enjoyed a night’s accommodation in a central London hotel and£500 spending money for a night on the town.

Robin said: “I am absolutely delighted to win this npower competition. I’m a huge cricket fan and it will be amazing to train with England’s best at such an iconic location. To get personal training with 16 of my friends is an amazing opportunity, I never realised prizes like this existed.”

Alastair Cook said: “Robin and his friends were a great group to train with and have a clear love for the game. They were a pleasure to spend time with and hopefully they learnt a few tricks of the trade at the home of cricket.”

Via EPR Network
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Npower Wins Best In Sector For Its Call Centres In The North East And Around The UK

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Npower has announced success for its North East contact centre workers when the energy company’s call centre was named one of the top 50 in the UK.

Awarded top spot in the prestigious ‘best in sector’ class for utilities and the silver medal position in the ‘large contact centre’ category, overall npower was awarded 21st spot in the league of 50.

Julie Jaglowski, customer services director at npower, said: “This is a really proud moment for everyone who works in our contact centres. It’s external recognition of what we already know: that we are dedicated and passionate about helping our customers and making sure that they experience a first class service.

“It’s testament to the hard work that everyone puts in. This year we’ve worked really hard on continuing to improve our service and keeping our focus as we strive for a five-star service. This reward shows that it’s paying off.

“Everyone in our team should feel very proud of this award. Whether it’s battling through harsh winters or re-training on our new Atlas systems – our teams have remained committed to serving our customers with outstanding commitment. Well done to everyone – it’s a great achievement”.

The award culminated in three months of mystery shopping carried out by independent researchers, measuring npower against a range of criteria including: knowledge; personalisation; professionalism and timeliness.

The calls reflected all types of enquires at various times of the day – including customer account queries and those wanting to know more about the products and services.

Collecting the award on behalf of npower, Chris Rainsforth, quality manager said: “I was really honoured to collect the award on behalf of everyone who has worked so hard over the last 12 months.

“I shall be bringing the award back very carefully this afternoon – and promise not to leave it on the train.”

Kevin McCullough, npower’s chief operating officer, added: “This is superb news – and well deserved. As part of my Undercover Boss filming just a few weeks’ ago, I experienced first-hand just how challenging working in a contact centre can be, so I am full of admiration for the great work that the teams have achieved.

“Customer Service remains a priority and this award has given us the recognition of the great customer experience we’re striving to achieve. Well done to everyone involved”.

Via EPR Network
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Npower To Offer Free Carbon Monoxide Alarms To Mark Gas Safety Week

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npower is offering a free carbon monoxide alarm worth £25 to anyone who purchase hometeam 50 boiler and central heating care to mark Gas Safety week (12-18 September).

Emily Stagg from npower hometeam 50, commented: “As people begin to use their central heating systems this autumn, the chance of a carbon monoxide leak increases significantly.

“Checking appliances regularly for damage and having your boiler professionally serviced by a Gas Safe Engineer just once a year could also significantly reduce the risk of leaks by detecting problems early. September is the ideal time to do this, as you usually aren’t yet relying on your heating daily. It’s also a good time to consider boiler care, so you’re covered should anything go wrong during the winter.

“That’s why we’re offering double the peace of mind with our carbon monoxide alarms for everyone that signs up to hometeam 50 during this week.”

Carbon monoxide alarms from npower hometeam come pre-fitted with batteries so no installation or mains power is required. The kite-marked alarms, which are fully approved by all European standards, come with a six year guarantee and an automatic sensor adjustment with a continuous self-test function to ensure complete accuracy. The CO alarm should be positioned in the same room as the gas appliance or boiler and replaced after six years.

npower hometeam 50 is available for boiler and central heating care and offers customers 50 per cent of their annual fee back if they haven’t called out npower’s hometeam during their 12 month contract. The cost of hometeam 50 also includes a gas safety inspection and annual boiler service usually worth £75.57. 24 hour emergency helpline and 12 month guarantee for repairs.

Via EPR Network
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Npower Employee Attempts To Reclaim The Recumbent Cup

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Rob Webb did not take losing the Recumbent Cup, a couple of years ago, lying down. He got back on his bike, determined to reclaim it following completion of his latest ride, the world’s longest and oldest long-distance cycle race, the Paris – Brest – Paris.

The intranet manager at npower’s offices in Worcester, Rob (48) started his training back in January, with the intention of reclaiming his old record. The Recumbent Cup is awarded by Audax UK (AUK) to the rider of a recumbent bike who gains the most points during a season.

Long-distance rides are called Audax rides, from the Latin word for ‘audacious’. Audax UK organises and validates rides and is affiliated to the governing body, the ACP (Audax Club Parisienne) in France. The shortest Audax ride is 200km (125 miles) for which two points are awarded (one point per 100km/62 miles cycled). Standard ride distances are 200km, 300km (185 miles), 400km (250 miles) and 600km (360 miles).

The Paris – Brest – Paris challenge, which pre-dates the Tour de France, involved more than 5,000 cyclists and covered 1,200km. Rob added another 1,000 km riding from Worcester to Paris and back. Riders have to complete the race within 90 hours. Rob took part in the PBP in 1999, completing it in 85 hours and again in 2003, when he knocked ten hours off his time.

However, it was well worth the pain and effort, as he explained: “The ride itself was very hard – even by PBP standards; weather conditions went from blazingly hot (you should see my suntan), to epic thunderstorms of biblical proportions, and really dense fog climbing the Roc Trévézal, the highest point in Brittany.

“The support of the local people was amazing. Thousands of people along the route cheered the riders on all day and all night, with many offering free food and drink and the essential top-ups for empty water bottles. On all long-distance and ultra-distance rides there are times when you are at a physical or mental low point and a cheery “bon courage” shouted as you pass a family, at the side of the road, in the middle of the night really helps lift the spirits.”

Rob’s vehicle of choice is a Bacchetta Giro 20, which he has spent both time and money modifying and upgrading, so that both he and the bike were prepared for this year’s challenge.

He has now reached 94 points (5828 miles), beating the current Recumbent Cup holder by twelve points. When Rob last held the title he had 72 points, meaning he will have added a further 1,364 miles to his cycling total this season. But the title is not yet in the bag; Rob will have to wait until the end of the season to see whether he has beaten his rivals to the title.

Via EPR Network
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